Cancellations and Refunds
Welcome to Arabic Virtual Academy
At Arabic Virtual Academy, we understand that circumstances can change, and we want to ensure a smooth process when it comes to cancellations and refunds. Please review our policy carefully to avoid any inconvenience.
Cancellation Policy:
If you need to cancel your enrollment or withdraw from a course, the following terms apply:
– Notification Period: You must notify us of your decision to cancel at least 24 hours before the first scheduled class for the month.
– How to Notify Us: Cancellations must be submitted in writing. Please email us at courses@arabicvirtualacademy.com with your full name, course details, and reason for cancellation.
Refund Policy:
– Full Refund: If you cancel within the required 24-hour window before the first scheduled class of the month, you are eligible for a full refund of your monthly payment.
– No Refund After Window Closes: Once the 24-hour cancellation window has closed, no refunds will be issued, regardless of attendance or participation.
Important Reminders:
– Refunds will generally be processed within 7-10 business days after receiving your cancellation request.
– We are unable to issue refunds for any cancellations made after the first class has started.
If you have any questions or concerns regarding our cancellation and refund policy, please feel free to reach out to our support team at courses@arabicvirtualacademy.com.